Review Central: Review System for Your Site

Review Central: Review System for Your Website

5 Stars
make reviews icon
Automatically make reviews live on your site
customer questionnaire icon
Custom questionnaire for your site
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E-mail custom requests for customer reviews
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Privacy feature for customer reviews on site

More often than not, shoppers begin their purchase process online. Most people research online before making a decision about what company to go with for products and services. Customer reviews are a significant way for shoppers to learn about your business, products, and services while developing a favorable impression about your company before engaging you for business.

Reviews inspire confidence and credibility. Many studies on local consumer reviews demonstrate that up to 70% of respondents state that positive customer reviews make them trust a business more. These same customers are conditioned to use a local business based on strong reviews.

With Review Central from Central Station Marketing, you will have an online customer review platform for your own website. This allows your website to show all the reviews on your site and helps your website rank better when someone searches for your company reviews.

Builds Credibility

Reviews help build your business' credibility. Research shows that as more people describe their positive experiences with your business and its products, shoppers develop greater trust and comfort in choosing you. First impressions matter because many customers form an opinion after reading your first two or three reviews. Central Station Marketing's Review Central helps ensure that potential customers have a positive first impression of your business!

Encourage Reviews

To get reviews for your business, you should actively encourage customers to write about their experiences with your company. Central Station Marketing will provide a system for customers to publish reviews on your own website. If you receive positive comments via email or print mail, you can publish them as testimonials on your site. Additionally, we will ensure that 4-5 star reviews appear noticeably on your site AND in top ranking searches online.

Additional tips:

  1. Remind customers that you value their feedback and encourage them to review your business online.
  2. Promote interaction with customers online. These interactions enhance your relationships, as well as demonstrate to potential customers the quality of customer service you provide.
  3. Monitor what customers say about your business online. Respond to all reviews, positive and negative. Thank people for kind reviews, and try to work with unhappy customers. A kind reply might change their mind and cause them to post something new.

Respond to Reviews

Inevitably, every product, service, and brand experiences positive and negative feedback. If you find a negative comment or review, address it promptly. This helps maintain a good track record online. You can also ask happy customers to write new positive reviews.

Click Here to learn more about Review Central.

Clients Testimonials

Following reviews are received from Central Station Marketing clients on web marketing services.

Online Marketing for Contractors